553: Marta Zarraga, Global Chief Information Officer of Capital Group discusses her experience onboarding into her new role virtually, how Capital Group has given flexibility to its employees during the pandemic so that they can best serve their customers, and how the company has adjusted to a mobile workforce. We also discuss aspects of work that are done much better face-to-face than remotely, Capital Group’s ambitions to expand more into Europe and Asia, the different experiences Marta has had across four different CIO roles, among a variety of other topics.
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550: Melanie Kalmar, the CIO & CDO of Dow, and Shamim Mohammad, the chief information & technology officer of CarMax both have experience modernizing large organizations. In this interview, Melanie discusses Dow’s adoption of agile and DevOps practices, offers insight into how she has reoriented IT around service delivery, and gives her take on how to innovate at scale. Meanwhile, Shamim discusses CarMax’s shift from a project orientation to a product orientation and why the traditional way of delivering IT projects does not work anymore. We also discuss how transforming to a nimbler organization has helped CarMax during the pandemic, among a variety of other topics.
548: Kimberly Johnson and Rob Alexander have both been part of massive transformations at Fortune 100 companies. In this interview, we focus on people and talent strategy. Rob discusses how Capital One’s talent transformation was critical in supporting the company’s massive technology transformation, which has included insourcing IT and building technology internally as well as moving its data centers to the cloud. Meanwhile, Kimberly discusses the importance of teamwork in driving innovation, and how Fannie Mae rapidly responded to enable teams to continue collaborating during the COVID pandemic.
540: Paola Arbour has more than 30 years of experience leading and transforming IT organizations. In this interview, we discuss the cultural transformation she’s driving at Tenet Healthcare and why skill sets are more important than titles. Paola also shares tips for effectively managing change, and she discusses the importance of having a culture of innovation, rather than a program of innovation, among a variety of other topics.
Video interview available on YouTube:
539: Daniela Rus, the director of MIT CSAIL, imagines a future where robots are so integrated in the fabric of human life that they become as common as smart phones are today. In this interview, we discuss some of the many examples in which robotics and AI have been used in new ways during the pandemic, why AI is most effective when people and machines work together, and some of the ways AI will positively impact our lives in the future. We also discuss why we should think of AI as interns and humans as the ones who make the important decisions, the state of autonomous vehicles and the work Daniela’s team is doing in that field, among a variety of other topics.
536: Maryfran Johnson, the host of CIO Leadership Live on CIO.com has had a non-traditional pathway to covering chief information officers. In this interview, we discuss why technology leaders should not look to align with the business but instead look to accelerate it and how CIOs are no longer fighting for a seat at the leadership table, but working towards keeping that seat. We also discuss Maryfran’s take on CIO board leadership, including some common factors of CIOs who make it onto boards. She also covers the benefits to companies who have CIOs on their boards, lessons CIOs can take from a board back into their home organization, her advice for CIOs looking to join boards, among a variety of other topics.
534: National Grid Group Chief Information & Digital Officer Andi Karaboutis discusses
Among a variety of other topics.
Watch on YouTube:
533: GAP chief information officer and head of strategy Sally Gilligan discusses
532: In this interview, we dive into several of the book’s themes, including People and Technology. Cynthia shares insight into how she motivates her team, and how robotic process automation can boost morale by automating repetitive tasks. We also discuss Adobe’s journey to become a cloud-native company, the ways in which enterprise architecture can impact culture, and a variety of other topics.
527: Synchrony Financial Chief Information Officer Carol Juel discusses
