Forum on World Class IT - 170 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

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July 30, 2012: Tony Scott, Corporate Vice President and Chief Information Officer of Microsoft

Among other topics, Tony discusses the following issues with Metis Strategy:
  • The genesis of Microsoft IT’s transformation to align to business processes, and how it derives from the desire to get the IT organization, systems architecture, and business processes properly aligned
  • How IT must go beyond collaboration and digitally connect the company across business units, as IT is one of the few departments that spans the enterprise and can act as a strategic enabler
  • How Microsoft employs an IT transformation method referred to as “GET”, where the organization plans for the change and Gets ready, creates roadmap for all changes to Evolve, and executes organizational changes to Transform
  • How this transformation has enabled IT to deliver standardized business processes that cuts across all product development silos, and has significantly improved speed to market
  • New skills that need to be promoted such as brand management and focus on digital business process, so as to improve the business awareness and understanding of IT employees
  • Eye on Trends: Cloud computing and how it facilitates the digital process journey Microsoft is undertaking through improved scalability and flexibility

Tony Scott’s Biography

Tony Scott is the Corporate Vice President and Chief Information Officer of Microsoft.  Tony and his team are responsible for security, infrastructure, messaging and business applications for all of Microsoft, including support of the product groups, the corporate business groups, and the global sales and marketing organization. Tony champions IT as a value-added business for Microsoft and works with all the company’s groups to identify opportunities, structure IT solutions and deliver measurable returns to the business. Tony is also the executive sponsor for Microsoft’s Operational Enterprise Risk Management efforts and supports the integration of management principles from the Quality & Business Excellence team, which drive continuous and breakthrough process improvements across the company.

Before joining Microsoft, Tony was the senior vice president and chief information officer for The Walt Disney Company, the chief technology officer, Information Systems and Services, at General Motors Corp. (GM), and the vice president of Information Services at Bristol-Myers Squibb Co.  Tony also spent time at Marriott International Inc., Cadren Systems, Sun Microsystems Inc. and PricewaterhouseCoopers.

Tony has a bachelor of science in information systems management from the University of San Francisco and also holds a juris doctorate with a concentration in intellectual property and international law from Santa Clara University.

The World Class IT principles in yellow were the focus of this interview