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Episode 1052

How HCA’s CIO Balances AI Innovation with Operational Stability at Massive Scale

February 5, 2026
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About the Guest

Chad Wasserman

Senior Vice President & Chief Information Officer | HCA Healthcare
Chad Wasserman is Senior Vice President and Chief Information Officer of HCA Healthcare, one of the largest healthcare providers in the United States, serving more than 44 million patients annually across nearly 200 hospitals and 2,500 sites of care. A 29-year veteran of HCA, Wasserman leads an 8,000-person IT organization responsible for infrastructure, cloud, data engineering, automation, cybersecurity, and clinical technologies. Prior to becoming CIO, he held multiple senior leadership roles, including Chief Operating Officer of HCA’s Information Technology Group.

Episode Overview

Innovation in healthcare doesn’t start with AI. It starts with operational stability.

In this episode of Technovation, Peter High speaks with Chad Wasserman, CIO of HCA Healthcare, about leading technology at massive scale while keeping patient care at the center. Wasserman explains why “operational quiet” is the foundation that makes AI, data, and digital transformation possible and how HCA balances innovation with reliability across thousands of sites of care.

Key topics include:

  • Why stability is a prerequisite for innovation
  • Treating IT as an extension of the care team
  • Scaling AI responsibly in clinical and engineering domains
  • Building data platforms to support generational change
  • Developing technologists through deep business immersion
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