episode 899

How CIO Dolores Mears Led Hensel Phelps' Modernization: AI, Digital Transformation, and Innovation

Dolores Mears is the Chief Information Officer of Hensel Phelps, an 87-year-old, $7-billion general contractor providing development, construction, and facility services. With over 14 years of experience in construction and technology, Dolores has led the company through significant modernization and digitization efforts, focusing on integrating advanced technologies like AI. Before joining Hensel Phelps, she served as CIO at CRH and held key roles at Dell. Dolores is known for her strategic leadership, particularly in managing large-scale enterprise change and fostering innovation in complex environments. August 19, 2024

899: Digital transformation goes beyond technology, requiring robust enterprise change management and the implementation of secure, responsible guardrails to drive sustainable innovation. In this episode of Technovation, Peter High interviews Dolores Mears, Chief Information Officer at Hensel Phelps. They discuss the company’s comprehensive modernization journey, focusing on digitization, data strategy, and the integration of advanced technologies like AI. Dolores shares her approach to leading enterprise change management, fostering innovation through the AI Council, and evaluating investments in emerging technologies. They also explore how augmented reality is transforming the construction industry. Join us for an insightful conversation on the future of technology in complex project management.

Also available on YouTube:

https://youtu.be/ekRQ03Ld3NY

“Digital transformation is not a destination; it's just a journey we're on. Just hold onto your hats. It's going to get faster and it's going to get more exciting.”

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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