Digital Tools for a Healthier World: Kevin Doyle on Ecolab's AI Strategy

June 9, 2025

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About the Guest

Kevin Doyle

Chief Digital Officer of Ecolab

Kevin Doyle is the Chief Digital Officer at Ecolab, a global leader in water, hygiene, and infection prevention solutions with over 48,000 employees worldwide. With more than 14 years at the company and a career spanning supply chain, IT, and product innovation, Doyle now leads Ecolab Digital—a unified organization integrating commercial digital products, IT, and supply chain digitization. He has overseen the development of ECOLAB3D, predictive Legionella applications, and AI tools that enhance field service and customer outcomes. Doyle is also a pioneer in using subscription revenue models and digital twins to reshape value creation.

Episode Overview

Kevin Doyle, Chief Digital Officer at Ecolab, joins Peter High to unpack how the company is scaling innovation through AI, IoT, and a modern data backbone. In this episode, Kevin shares how Ecolab Digital was formed to unify commercial product innovation, internal IT, and supply chain digitization. He describes the company’s use of agentic AI and generative tools to equip 28,000 field reps with insights, how digital twins and subscriptions drive monetization, and why MAP (Modern Analytics Platform) is central to value delivery.

Key topics include:

Empowering field teams with generative AI and IoT-backed insights
Monetizing digital offerings through connected services and usage modeling
Embedding factory AI and vision tech in supply chain operations
Using third-party data (e.g., weather, Yelp) to tailor solutions
Fostering a pod-style innovation culture with R&D and design integration

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“You can't PowerPoint people to death in the digital space. A lot of people can create pretty PowerPoints, but can you turn that into technology that's gonna be valuable and can you show that to people?"

- Kevin Doyle, Ecolab