episode 557

Navy SEAL turned Tech Exec on VMware’s SaaS Transformation

Mike Hayes is the Chief Digital Transformation Officer of VMware, a California-based software company with annual revenues of roughly $11 billion. In this role, Mike leads VMware’s worldwide business operations and the acceleration of its SaaS transition. Prior to joining VMware, Mike was the senior vice president and head of strategic operations at Cognizant. May 10, 2021

557: In this interview, Mike Hayes, Chief Digital Transformation Officer of VMWare, discusses the increasingly blurred line between internal IT and the customer experience, VMware’s SaaS transformation, and Mike’s advice on how to effectively network. We also discuss lessons Mike learned serving in the White House, Mike’s experience at Bridgewater Associates and the importance of honest feedback loops, among a variety of other topics.


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This episode is sponsored by Apptio.

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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