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Episode 982

Cultivating Resilience and Trust with AI, Data, and Leadership at Scale

June 5, 2025
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About the Guest

Cindy Hoots

Chief Information Officer of AstraZeneca
Cindy Hoots is CIO and CDO at AstraZeneca, spearheading AI integration and supply chain agility in a highly regulated, life-critical industry. She previously held global IT roles at Unilever and Mars.

Rahul Jalali

Chief Information Officer of Union Pacific
Rahul Jalali is CIO of Union Pacific Railroad, where he leads modernization efforts including API-based architecture and real-time rail network optimization.

Ather Williams III

Head of Strategy, Digital, Innovation, & Enterprise Payments at Wells Fargo
Ather Williams III is Head of Strategy, Digital Innovation, and Enterprise Payments at Wells Fargo. He oversees corporate strategy, digital platforms, and money movement infrastructure across all segments.

Episode Overview

How do leading CIOs drive innovation, resilience, and trust amid volatility?

In today’s episode of Technovation, we feature a panel from our Metis Strategy Summit held on May 13, 2025 moderated by Peter High. The topic was Cultivating Resilience and Trust in Uncertain Times and the executives who joined the discussion were Cindy Hoots, Chief Information Officer of AstraZeneca, Rahul Jalali, Chief Information Officer of Union Pacific, and Ather Williams III, Head of Strategy, Digital, Innovation, & Enterprise Payments at Wells Fargo. Each shares frontline perspectives on navigating disruption from economic uncertainty and shifting supply chains to generative AI and regulatory complexity.

Together, they unpack how their organizations are leveraging digital platforms, data, and cross-functional leadership to respond to instability and build enduring trust with customers, regulators, and employees.

Key topics include:

  • Enterprise strategies for managing geopolitical risk and supply chain volatility
  • AI governance, digital ethics, and human-in-the-loop practices
  • Customer-centric IT operating models and adaptive transformation
  • Talent, training, and leadership in a next-gen digital environment

“I don't think that AI is gonna get rid of bankers, however, it should take out a lot of the bad tasks that bankers have to do."

- Ather Williams III, Wells Fargo
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