episode 749

Technology Life-Cycle Management: Baker Tilly CIO Allen Smith's Long-Term View of Technology & the IT Organization

Allen Smith is the Chief Information Officer of Baker Tilly, one of the largest accounting firms in the United States. Allen has been in his role for over 21 years, one of the longest tenures as CIO in the US. As such, he has managed the company through growth, acquisition, various tech trends, and the pandemic. He has also built longstanding, trusting relationships with the CPAs and consultants within the company as that company's business model has evolved over his career. March 13, 2023

749: Allen shares his insights on the evolving role of the CIO and how he has managed the technology life cycles over the course of his 21-year tenure with the company. Allen provides valuable advice on how he has navigated the War for Talent by improving the employee experience, broadening the scope of talent acquisition, and leveraging technology and automation to open up opportunities for process efficiencies. He talks about the strong relationships he has built within the company and how he collaborates with the broader organization to be a better partner to the business. Finally, Allen reflects on the keys to his career success and looks ahead at the trends in technology that are on his radar for the future.

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The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

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