episode 664

Unum Group CIO & CDO Puneet Bhasin on the Combination of Operations & Technology

Puneet is the Executive Vice President and Global Chief Information Officer and Chief Digital Officer at Unum Group. Unum is a Global Fortune 250 company, and a market leader in disability insurance, life insurance, voluntary benefits, and employee financial protection solutions. He's been in that role for the past four years and helps drive digital innovation at the company through the development of platforms. Puneet is also on the board of American Tire Distributors. Prior to his current role, Puneet spent eight years at Waste Management as the Chief Information Officer, but also at various times, the Head of Logistics, of Customer Service, of Operations, and of Recycling. May 19, 2022

664: Puneet discusses the combination of business operations and technology in his career. Puneet begins with an overview of Unum Group and his purview as both CIO and CDO. He talks about the skill sets he looks for in talent when building his team and how they contribute to the company’s focus on creating value through platforms in addition to other areas of innovation at Unum. Puneet also shares his career experience in both operations and technology and covers the ways the CIO role translates into adjacent areas of influence in a company. Finally, Puneet gives his perspective on his pathway to board membership, trends in technology that are on his radar, and the keys to his success in his field.

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The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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