Chief Digital Officer | episode 392

Ingram Micro CIO & CDO Tom Peck

Tom Peck is the Chief Information Officer and Chief Digital Officer of Ingram Micro, a former Fortune 100 distributor of information technology products. In 2016, the company was acquired by HNA Group. The CIO side of Tom’s role is focused on the traditional technology, delivery, and operations responsibilities, while the CDO position is centered on the customer and employee experience, e-commerce, and helping identify new digital opportunities that the company can monetize and bring to market. Prior to joining Ingram Micro, Tom was the SVP & CIO of AECOM. He also had the CIO role at NBC Universal, Levi Strauss, and MGM Mirage, and he is a member of the CIO Magazine Hall of Fame. May 06, 2019

392: Ingram Micro CIO & CDO Tom Peck says that Ingram Micro is in race to win the customer experience. The speed in which IT is delivered has changed dramatically. In response, Ingram Micro has made massive changes around its IT team. These changes include shifting from a traditional waterfall approach to agile and scrum methodologies, changing its technology stack to be more reliant on microservices, getting people to collaborate in small teams, and showing businesses that a near-perfect product delivered in a short period of time is better than a perfect one in a long period of time. We also discuss Tom’s view on AI, IoT, and zero-trust architecture, why CIOs need to focus on strategy, ways in which the CIO role has remained the same over Tom’s several decades in the role, among other topics.

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This episode sponsored by Fortinet.

"Big companies are no longer eating small companies, but fast companies are now eating slow companies."

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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