episode 898

How Target’s CIO Brett Craig is Leveraging Generative AI and Innovation to Transform Retail Technology

Brett Craig is the Executive Vice President and Chief Information Officer of Target, where he leads the strategic direction and management of the enterprise technology systems. With over 16 years of experience at Target, Brett has held various roles in merchandising, finance, and technology. His current role as CIO involves overseeing the company’s technology roadmap, product engineering, cybersecurity, data sciences, and architecture teams. Brett's diverse background, including his early career in the Navy, has equipped him with a unique perspective on leading technology innovation in one of the largest retail companies in the world. August 15, 2024

898: Target’s decade-long experience with Artificial Intelligence (AI) has primed the company to fully leverage the transformative potential of Generative AI. In this episode of Technovation, Peter High interviews Brett Craig, Executive Vice President and Chief Information Officer at Target. They discuss the pivotal role of Generative AI in transforming retail and how technology has evolved to become a defining element in enhancing customer and employee experiences. Brett shares his journey from various roles within Target, including merchandising and finance, to his current role as CIO, where he leads the company’s technology strategy. The episode also delves into Target’s culture of innovation, highlighting initiatives like demo days, hackathons, and 50 Days of Learning that empower technologists to drive progress. Tune in to learn how Brett and his team are shaping the future of retail technology at Target.

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This episode is sponsored by Amazon WorkSpaces.

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

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