589: In this interview, Michael Newcity, Chief Innovation Officer and President of ArcBest Technologies, focuses on the topic of transformative innovation. Michael describes what transformative innovation entails within a company and how he organizes his teams to foster innovation and drive it forward. He talks about his previous roles and responsibilities as the former CIO, CFO, among others and how these various experiences influenced his perspective as Chief Innovation Officer. Specifically, Michael highlights how his previous role of CFO informed his experience in IT around finance and data within the company. Finally, he covers how ArcBest allocates resources to and focuses on innovation while still maintaining sufficient efforts to run the broader business.
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