episode 697

Fannie Mae’s CIO on Mortgage Lending’s Digital Future

Ramon Richards is the Chief Information Officer of Fannie Mae, a mortgage financing company that earns roughly $47.5 billion dollars in annual revenue. He's been with the organization for 23 years, and as CIO, he is responsible for Fannie Mae's technology assets, cybersecurity, enterprise data assets, as well as for implementing digital solutions that enable the rest of the company and deliver value for Fannie Mae's customers. Ramon and his team accelerate the enterprise’s technology transformation initiatives, enable comprehensive technology engagement with business partners, and define the next horizon of technology priorities for the company. September 12, 2022

697: Ramon speaks about the digital transformation of Fannie Mae and the mortgage lending industry. He gives an overview of Fannie Mae’s business and what the digital transformation at the company entails including incorporating automation, maturing a data strategy, and building a team to foster innovation. Ramon describes the process of upskilling the employees with the digital skills necessary and how technology facilitated resiliency during the pandemic. Finally, Ramon looks ahead at the trends in technology that are on his radar and reflects on his long tenure as well as the keys to his success.

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This episode is sponsored by Cisco.

"You can do a lot of really cool digital forward-leaning things, but if you don't solve for your legacy, it's always a crutch."

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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