How Experian Leverages AI and Data Platforms to Drive Financial Inclusion and Innovation
Shri Santhanam is the Executive Vice President and General Manager of Software Platforms and Artificial Intelligence at Experian. With a deep background in AI and data analytics, Shri has been instrumental in guiding Experian's transformation from a credit bureau to a platform company. His expertise in AI governance, data-centric AI, and generative AI plays a pivotal role in Experian's mission to drive financial inclusion and innovation. Shri's passion for credit education and his Silicon Valley experience have been key in leading AI initiatives that enhance both business impact and consumer engagement at Experian. September 02, 2024903: Artificial Intelligence (AI) has had a transformative impact on the financial services industry by enhancing decision-making, personalizing customer experiences, and driving innovation. In this episode of Technovation, Peter High interviews Shri Santhanam, Executive Vice President and General Manager of Software Platforms and Artificial Intelligence at Experian. Shri delves into Experian’s evolution from a credit bureau to a platform company, emphasizing the critical role of Artificial Intelligence in driving this transformation. He discusses the development of the Ascend Technology Platform, AI’s impact on financial inclusion, and the importance of AI governance. Shri also shares his passion for credit education and how generative AI is helping consumers better understand and improve their financial health. Tune in to gain insights into the future of data-centric AI and Experian’s innovative use of technology to create business and consumer impact.
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"AI has the potential to have a profound impact on businesses and consumers, probably at the scale of something like the mobile phone or even electricity."The World Class IT principles in yellow were the focus of this interview
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