episode 804

Data & AI in Real Estate: Johnson Controls CTO Vijay Sankaran on the Future of Work

Vijay Sankaran is the Chief Technology Officer of Johnson Controls, a 135-year-old global leader in smart, healthy, and sustainable buildings that earns in excess of $25 billion in annual revenue. Vijay has been in his role for roughly two and a half years and leads a global organization of 2,500 software engineers and technologists with responsibility for software engineering, building management systems across video surveillance, intrusion, access controls, and the company's OpenBlue software platform, which integrates telemetry and alerts across the building and space environment to provide analytical insights and optimization suggestions to its users leveraging machine learning and AI models. Prior to Johnson Controls, Vijay served as a Chief Information Officer at TD Ameritrade, among multiple other executive roles that he has held over his career. September 21, 2023

804: Vijay Sankaran discusses the future of work, the growing impact of AI, and its downstream effects on real estate. Vijay explains the critical role the digital customer experience plays in real estate, the way workspaces have evolved in recent years, and technology’s impact on how companies leverage their physical workspaces. He also reviews the company’s acquisitions in recent years and the effort to bring digital capabilities like cyber, data, AI, and more in-house. Finally, Vijay covers the generational differences in perspectives on hybrid and remote work environments, looks ahead at other trends in technology that he has on his radar, and reflects on the major keys to success from across his career.

Also available on YouTube:

"It's these megatrends at the end of the day that are driving the need for more utilization of data, analytics, and AI within our business to optimize these [real estate] spaces."

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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