Metis Strategy Summit 

  June 4-5, 2019

Gaylord Texan Resort and Convention Center

Grapevine, Texas

The Metis Strategy team is thrilled to announce the 2019 Metis Strategy Summit. Global CIOs from across industries will gather June 4-5 at the Gaylord Texan to explore today’s most pressing technology issues, share stories of innovation and leadership, and strengthen their professional networks. 

The Summit agenda is below. For a list of confirmed speakers, please see the main event page

 

Note: All times subject to change 

Tuesday, June 4

5:00 p.m.   

On-site registration opens 

Location: Tate 5


6:00 p.m. – 8:00 p.m.

Welcome dinner, co-hosted by Xerox

Featuring a conversation between Metis Strategy President Peter High and former Mexican President Vicente Fox. The two will discuss geopolitics and North American relations, among other topics. 

Location: Tate 5

Wednesday, June 5

7:45 a.m. – 8:30 a.m. 

Continental breakfast 

Location: Texoma 2


8:30 a.m. 

Opening Remarks 

Peter High, President, Metis Strategy 


9:00 a.m. – 9:30 a.m.

CIOs Driving Revenue Growth 

In an era where every company is a technology company, IT plays a central role in driving top-line growth. In this conversation, Wayne Shurts and Lynden Tennison will discuss how he has leveraged IT to create revenue-generating products.

Wayne Shurts, Chief Technology Officer, Sysco 

Lynden Tennison, former Chief Information Officer and Chief Strategy Officer, Union Pacific

Moderated by Peter High, Metis Strategy


9:30 a.m. – 10:00 a.m. 

From Strategy to Execution Using Business Capabilities

As the lines between business and technology continue to blur, or in some cases become obsolete, technology and business leaders alike look for novel ways to improve organizational performance. In this panel, three technology leaders share insights into how Business Capabilities enable the continuous maturation of strategic and foundational capabilities across the enterprise.

Seemantini Godbole, Chief Information Officer, Lowe’s

Angela Yochem, Chief Digital and Technology Officer, Novant Health

Moderated by Alex Kraus, Vice President, Metis Strategy


10:00 a.m. – 10:15 a.m.

Entrepreneur Spotlight: CloudGenix Founder and CEO Kumar Ramachandran

Moderated by Peter High, Metis Strategy


10:15 a.m. – 10:45 a.m.

Becoming a Product-Focused Organization

IT departments across industries and geographies are embracing product-oriented operating models in an effort to boost customer-focus, agility, and collaboration with their stakeholders. In this discussion, three CIOs describe their journeys to a product-oriented operating model and share lessons from the front lines with peers looking to do the same.

Art Hu, Chief Information Officer, Lenovo

Srini Koushik, CIO and Chief Technology Officer, Magellan Health

Atticus Tysen, Chief Information Officer, Intuit

Moderated by Michael Bertha, Dallas Office Lead, Metis Strategy


10:45 a.m. – 11:05 a.m. 

Coffee and Networking Break


11:05 a.m. – 11:35 a.m. 

The Digital Imperative

Today’s IT executives face a mandate to drive technological and cultural transformations across their companies. To that end, their roles have expanded to encompass marketing, digital product development, and other business areas far beyond IT. In this discussion, Gurmeet Singh and Andi Karaboutis discuss their expanded purview and share their experiences driving transformational change.

Andi Karaboutis, Group Chief Information and Digital Officer, National Grid

Moderated by Chris Davis, Vice President, Metis Strategy


11:35 a.m. – 11:55 a.m. 

Fireside Chat with Steve Bandrowczak, Xerox

Steve Bandrowczak has had an extraordinary career path, serving as CIO at firms such as DHL and Lenovo before taking on broader leadership roles at companies including Avaya, Alight Solutions, and Hewlett-Packard Enterprise. Today, he is the President and Chief Operating Officer at Xerox, where he is helping the company define its next chapter as a global technology leader. Steve talks with Peter High about his career trajectory and how his previous experience informs his vision for the future of Xerox.

Moderated by Peter High, Metis Strategy


12:00 p.m. – 1:15 p.m. 

Lunch and Networking


1:15 p.m. to 1:45 p.m. 

Board-Level CIOs 

Advice on making the most of your board appointments and growing into your role as a seasoned director.

Patricia Hatter, Board Member, Qualys

Moderated by Peter High, Metis Strategy 


1:45 p.m. to 2:00 p.m. 

Entrepreneur Spotlight: Numerify Co-Founder and CEO Gaurav Rewari

Moderated by Peter High, Metis Strategy 


2:00 p.m. to 2:20 p.m. 

Fireside chat with Sanjiv Yajnik, Capital One

Sanjiv Yajnik, President of Financial Services, Capital One 

Moderated by Peter High, Metis Strategy 


2:20 p.m. to 2:40 p.m.

Networking break


2:40 p.m. – 3:10 p.m.

Point/Counterpoint: Blockchain 

An optimist and a pessimist debate the future (or lack thereof) of blockchain in the enterprise.

Ed McLaughlin, President of Technology and Operations, Mastercard

Neal Sample, Chief Operating Officer, Express Scripts

Moderated by Steven Norton, Metis Strategy


3:10 p.m. – 3:40 p.m.

Perspectives on Artificial Intelligence

Every new technology vendor these days markets itself as an AI company, a challenge for CIOs and investors trying to find the right solution for their firm. In this discussion, a VC and practicing CTO discuss how to find a true signal in a sea of noise.

Jeff Pashalides, Partner, Sequoia Capital

Pawan Verma, Chief Information and Technology Officer, Foot Locker

Moderated by Steven Norton, Metis Strategy


3:40 p.m. – 4:00 p.m.

Closing Remarks and Adjourn

Xerox recently announced the appointment of Naresh Shanker as senior vice president, chief technology officer, effective May 6. He will report to John Visentin, vice chairman and CEO of Xerox, and will serve as a member of the company’s Executive Committee.

“Naresh is a proven innovator with an impressive record of leading large-scale, digital transformations that help business growth and profitability,” said Visentin. “His experience and expertise will be essential as we execute on our innovation roadmap and reposition Xerox for long-term, sustainable growth.”

Shanker, who joined Xerox in January, will succeed Steve Hoover and will be responsible for research and product development and an increasingly digital information technology operation.

Asia Miles was established as a loyalty program under Cathay Pacific 20 years ago. Though it is still owned by Cathay, Asia Miles now partners with a great number of airlines as well as through an ecosystem of partners to add value to frequent travelers with different ideas of what a great loyalty program should yield.

Michael Yung is the Head of Digital Product and Technology at Asia Miles, and over the past five years, he has helped grow the company, and to help it continue its evolution to become a digital leader in the loyalty space. He explains the evolution of the company from largely a call center-based business to one that services customers across a wide array of digital formats. He describes the different types of customers Asia Miles serves. Yung also talks about the diverse team he has built. Lastly, he details his team’s creative use of blockchain for marketing campaigns using smart contracts. I caught up with Yung recently at Adobe Summit in Las Vegas, and covered all of these topics and more.

(To read future interviews like this one, please follow me on Twitter @PeterAHigh.)

Peter High: Please provide a brief overview of Asia Miles’ business.

Michael Yung: Asia Miles is the loyalty rewards program of the Hong Kong-based airline Cathay Pacific Airways. Similar to any loyalty rewards program, our members can earn miles by flying, traveling, shopping, dining, or even by having a mortgage with our banking partners.Our members can redeem points for many rewards such as hotel stays or laptops. We set up our program in 1999, so we are celebrating our 20th anniversary this year. Over the 20 years, we have accumulated over 11 million members, we have about 700 partners around the world to serve those members, and we are the leading loyalty program in Asia.

Metis Strategy Summit

  June 4-5, 2019

Gaylord Texan Resort and Convention Center

Grapevine, Texas

*To view the conference agenda, please click here.

The Metis Strategy team is thrilled to announce the 2019 Metis Strategy Summit. Global CIOs from across industries will gather June 4-5 to explore today’s most pressing technology issues, share stories of innovation and leadership, and strengthen their professional networks. Through discussions with prominent technology leaders, venture capitalists, and executive recruiters, attendees will leave equipped to seize new opportunities and stave off potential threats.

Chief information officers from companies including Union Pacific, Toyota, Pfizer, Sysco, Western Digital, Bank of Montreal, Express Scripts, ADP, Mastercard, Xerox, National Grid, Schneider National, Marsh & McLennan, Novant Health, PepsiCo, 7-Eleven, and Lenovo will join us for a day of lively and thought-provoking discussions, sharing their perspectives on the following topics:

• Leading a revenue-generating IT department

• The journey from CIO to COO

• Establishing a product development orientation within IT

• Becoming a board-level CIO

• Leading technology inside a digital-native company

• Moving from Fortune 500 CIO to startup-to-scale-up CIO

• The pros and cons of blockchain in the enterprise

• Achieving innovation at scale

The Summit will kick off on Tuesday, June 4 with dinner and a conversation between Peter High and former Mexican President Vicente Fox. The two will discuss the current geopolitical landscape and its impact on business and technology.

Stay tuned to this page for more details, including an updated agenda. For questions about the conference or to discuss potential sponsorship opportunities, please email [email protected]

Confirmed speakers include:

Angela Yochem, Chief
Digital and Technology
Officer, Novant Health

Vicente Fox, former president, Mexico

 

Andi Karaboutis, Group Chief Information and Digital Officer, National Grid

 

Gurmeet Singh, Chief Digital, Information, and Marketing Officer, 7-Eleven

 

Steve Bandrowczak, President and Chief Operations Officer, Xerox

 

Ed McLaughlin, President, Operations and Technology, Mastercard

 

Jeff Pashalides, Partner, Sequoia

 

Neal Sample, Chief Operating Officer, Express Scripts

 

Art Hu, Chief Information Officer, Lenovo

 

Patricia Hatter, board member, multiple public companies

Laura Miller, Chief Information
Officer, InterContinental
Hotels Group

Atticus Tysen,
Chief Information Officer,
Intuit

Srini Koushik,
Chief Information Officer
and Chief Technology Officer,
Magellan Health

Seemantini Godbole,
Chief Information Officer,
Lowe’s

Pawan Verma, Chief
Information and Technology
Officer, Foot Locker

Lynden Tennison,
Former Chief Information
Officer and Chief Strategy
Officer, Union Pacific

Steve Jobs has had a number of highly publicized biographies befitting the famous founder and CEO that he was. Tim Cook now gets his due in Leander Kahney’s new book, Tim Cook: The Genius Who Took Apple to the Next Level. Kahney has written multiple books on Apple and its executives, including one about Jobs (Inside Steve’s Brain) and another about Apple Chief Design Officer Jony Ive (Jony Ive: The Genius Behind Apple’s Greatest Products).

In his biography of Cook, Kahney takes us back to the predictions of Apple’s decline immediately following Jobs passing in 2011. Jobs had come to rely on a man who was his opposite in temperament, and had chosen him to run the company during his leaves of absence during his battle with cancer. Remarkably, Apple has continued to thrive under Cook’s leadership.

Kahney covers Cook’s formative years as a gay man growing up in the south, his rise in business through IBM and Compaq, his initial meetings with Jobs, the key role he played in optimizing Apple’s operations, as well as the changes of course that Cook has made since becoming the company’s full-time CEO. We cover all of the above and much more in this interview.

Sean Lennon has been named Chief Information Officer of Medtronic, and he will join the company on April 29. Lennon will lead the development and execution of global strategies that will help Medtronic more fully leverage its scale and harness the power of information and technology to support global growth and operational efficiency.

Lennon brings more than 30 years of experience and a demonstrated capability to lead large IT organizations in a CIO role within healthcare. He was most recently CIO and Chief Digital Officer at global pharmaceutical company Allergan, where he successfully directed activities to enable scale, drive value, increase operating efficiencies, and develop and execute strategies across systems, tools, and resources. While there, he led the successful consolidation of numerous ERP systems into a single-instance SAP platform and helped establish the company’s cross-functional digital leadership council focused on driving opportunities to help differentiate Allergan in the marketplace.

Jacqueline Guichelaar has joined Cisco as Senior Vice President and Chief Information Officer. In that role, she will focus on refining the operational excellence of the IT organization, while transforming the digital infrastructure and applications to support Cisco’s future business needs.  She will also focus on building the talent and skills required for success in the digital world. Guichelaar will report to Irving Tan, Cisco’s Senior Vice President and Chief of Operations.

Today, I am happy to introduce our latest class of Forbes CIO Innovation Award winners. They will each join me on stage today at the at our Forbes CIO Summit in Half Moon Bay, California. These CIOs are pushing the boundaries of their role and are harnessing innovation to drive significant revenue growth at their organizations. Since its commencement, this award has focused on CIO-led, revenue augmenting innovation, which I believe to be one of the biggest differentiators between the best CIOs and others. The first class of 2019 winners are:

  • Rob Carter, the Chief Information Officer of FedEx, who has spearheaded the development of FedEx OnSite is a retail convenience network that utilizes third party retailers such as pharmacy and grocery to receive and hold packages for FedEx customers. Primary partner is Walgreens nationally with over 7,500 locations. The OnSite channel began as a small pilot in Nov. 2015 and rapidly grew to include over 9,000 locations today. Please find my interview with Carter  about his innovation here.
  • Ed McLaughlin, President of Operations and Technology at Mastercard, whose team has developed an artificial intelligence engine, partnering with all aspects of our business to protect our customers, consumers and partner to fight against cyber fraud. Please find my interview with McLaughlin about his innovation here

Cybersecurity is an issue of rising importance across all industries. The credit card industry is particularly rife with fraud, often derived from cyber issues. Mastercard President of Operations and Technology Ed McLaughlin and his team leveraged artificial intelligence to do something about it, and the results have been remarkable, as he describes.

Mastercard CEO Ajay Banga, noted, “Every day that people see the interlocking circles of the Mastercard brand, they have the trust and peace of mind that their payments and data are safe and secure. Under Ed’s leadership, our best and brightest technologists are combining their artificial intelligence know-how and experience, and partnering with all aspects of our business to protect our customers, consumers and partners. The result of our AI-based predictions is having a meaningful impact on our fight against cyber fraud.”

For this reason, Ed is a 2019 winner of the Forbes CIO Innovation Award.